Midtown Conference Center Lead - Client Experience

Gainor; New York (NY); On-site; USD 39,950 - 41,328; Full time

Job summary

A storied NYC law firm is seeking a Conference Center Coordinator to serve as the initial point of contact for clients and guests. This role involves managing conference room bookings, providing high-level client service, and ensuring a welcoming environment. Ideal candidates will have significant experience in a legal or professional services setting and possess strong organizational and communication skills.

Qualifications

• 5+ years of reception and/or conference service experience in a legal or professional services environment.
• 5+ years’ hands-on experience with conference room booking software.
• Ability to work in a fast-paced environment while maintaining professionalism under pressure.

Responsibilities

• Greet guests/clients in a welcoming manner and ensure their needs are proactively and properly tended to.
• Manage conference room activity via communication with department management.
• Address issues involving partners, clients, or guests.

Skills

Customer-service oriented

Organizational skills

Problem-solving skills

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Rendezvous

Job description

A storied NYC law firm is seeking a Conference Center Coordinator to serve as the initial point of contact for clients and guests. This role involves managing conference room bookings, providing high-level client service, and ensuring a welcoming environment. Ideal candidates will have significant experience in a legal or professional services setting and possess strong organizational and communication skills.