Doughnut Shop Shift Leader

Krispy Kreme; North Wales (Montgomery County); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Weekly Pay

Career growth

Benefits (medical, vision, dental)

Employee discount

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme is seeking Shift Supervisors in the United States to oversee daily shop operations and support the leadership team. You will manage service flow, safety, cleanliness and quality while coaching hourly team members and assisting with scheduling, onboarding and training.

You will deliver exceptional guest service in a fast-paced environment. Ideal candidates bring at least two years of relevant experience and one year supervising a team, with strong communication and problem-solving

Qualifications

• Two years of relevant experience.
• One year of team supervision experience.
• Strong written and verbal communication skills.
• Good problem-solving abilities.

Responsibilities

• Lead day-to-day shop operations.
• Manage service flow ensuring safety, cleanliness, quality and speed.
• Help build and lead a high-performance team of hourly members.
• Assist with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service and foster inclusive, welcoming culture.

Skills

Two years experience

Supervising a team

Communication skills

Problem solving

Customer service

Job description

Krispy Kreme is seeking Shift Supervisors in the United States to oversee daily shop operations and support the leadership team. You will manage service flow, safety, cleanliness and quality while coaching hourly team members and assisting with scheduling, onboarding and training.

You will deliver exceptional guest service in a fast-paced environment. Ideal candidates bring at least two years of relevant experience and one year supervising a team, with strong communication and problem-solving