Doughnut Shop Shift Lead – Operational Excellence

Krispy Kreme Doughnut Corporation; Decatur (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Krispy Kreme Doughnut Corporation in Decatur, GA is hiring Shift Supervisors to help run the shop smoothly and deliver a WOW experience for guests. You will oversee a shift, support the shop leadership, and coach a team of hourly Team Members while ensuring safety, quality and speed of service.

Collaboration with management is key to meeting daily goals. You will supervise operations, manage scheduling and onboarding tasks, and help uphold a welcoming culture where every associate feels valued

Qualifications

• Two years of relevant experience required.
• Minimum 1 year of supervision experience.
• Strong problem-solving skills.
• Effective written and verbal communication.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service and foster an inclusive, welcoming culture.

Skills

Two years of relevant experience

1 year supervising a team

Problem solving

Communication skills

Equity & inclusion

18+ age

0-10% travel

Job description

Krispy Kreme Doughnut Corporation in Decatur, GA is hiring Shift Supervisors to help run the shop smoothly and deliver a WOW experience for guests. You will oversee a shift, support the shop leadership, and coach a team of hourly Team Members while ensuring safety, quality and speed of service.

Collaboration with management is key to meeting daily goals. You will supervise operations, manage scheduling and onboarding tasks, and help uphold a welcoming culture where every associate feels valued