Doughnut Shop General Manager: Lead Operations & Team

Krispy Kreme; Lexington (KY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits (medical,vision

Dental insurance)

401K plan

Paid time off

Life Insurance

Education Reimbursement

Adoption Assistance

Pet Insurance

Job summary

Krispy Kreme in Lexington, KY, is seeking a General Manager to lead all aspects of store operations, including production, sales, and human resources. You will develop a professional team, drive revenue, and ensure customer and employee satisfaction while maintaining high product quality.

Ideal candidates have 4+ years in QSR/retail management, are 21+, and possess strong communication and leadership skills.

Qualifications

• 4+ years’ experience in QSR or retail management.
• Must be at least 21 years of age.
• High school or GED.
• Ability to work holidays and weekends.
• Strong communication skills, both written and verbal.
• Commitment to inclusive, equitable culture where employees can be themselves.

Responsibilities

• Serve as a role model for customer-first behaviors.
• Build a team of customer-focused employees through coaching and performance management.
• Ensure products meet Krispy Kreme quality standards and customer satisfaction.
• Maintain store condition and safety standards.
• Direct store sales efforts and achieve profitability targets.
• Manage production schedules to meet demand while controlling labor hours.
• Coordinate with corporate office as needed.

Skills

Leadership

Team management

Customer service

Communication

Coaching

Education

High school diploma or GED

Job description

Krispy Kreme in Lexington, KY, is seeking a General Manager to lead all aspects of store operations, including production, sales, and human resources. You will develop a professional team, drive revenue, and ensure customer and employee satisfaction while maintaining high product quality.

Ideal candidates have 4+ years in QSR/retail management, are 21+, and possess strong communication and leadership skills.