Doughnut Shop General Manager: Lead & Grow

Krispy Kreme; Lexington (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities- we are growing!

Medical, vision, and dental insurance

Employee discount program

401K planPTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme is seeking a General Manager in Lexington, KY to lead store operations, production, sales, and HR. You will develop a professional staff, maximize revenue, and ensure customer and employee satisfaction while upholding Krispy Kreme quality and safety standards.

You’ll manage production schedules, drive profitability, and collaborate with corporate teams. The role demands leadership, teamwork, and a passion for doughnuts.

Qualifications

• 4+ years' experience in QSR or retail management.
• Must be at least 21 years of age.
• High school or GED.
• Ability to work all schedules, including holidays/weekends.
• Effective written and verbal communication.
• Commitment to an equitable, unbiased culture where employees can show their originality.

Responsibilities

• Model customer-first behavior per company standards.
• Build a team of customer-focused employees through coaching.
• Ensure products meet Krispy Kreme quality standards and customer satisfaction.
• Maintain store property in good condition.
• Direct store sales efforts including Hot Light times and fundraising.
• Achieve business objectives and profitability per the operating plan.
• Promote store safety and sanitation.
• Maintain store cleanliness and quality control procedures.
• Coordinate production schedules to meet demand and minimize labor hours.
• Interface with corporate office as needed.

Skills

Retail management

Customer service

Communication skills

Team leadership

Education

High school diploma or GED

Job description

Krispy Kreme is seeking a General Manager in Lexington, KY to lead store operations, production, sales, and HR. You will develop a professional staff, maximize revenue, and ensure customer and employee satisfaction while upholding Krispy Kreme quality and safety standards.

You’ll manage production schedules, drive profitability, and collaborate with corporate teams. The role demands leadership, teamwork, and a passion for doughnuts.