General Manager – Doughnut Shop Growth & Quality Leader

Krispy Kreme; Charleston (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities- we are growing!

Comprehensive benefits (medical,vision

Dental insurance

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme seeks a General Manager to lead all store operations, including production, sales, and human resources. You will develop a professional staff, drive revenue, and ensure customer and employee satisfaction while maintaining product quality through efficient production and schedules.

We value leaders with teamwork and a customer-focused mindset who love doughnuts and are committed to excellence in a fast-paced QSR environment. Travel is minimal and sponsorship is not required.

Qualifications

• 4+ years’ experience in QSR or retail environment in a management capacity.
• Must be at least 21 years of age.
• High school or GED
• Ability to work all necessary work schedules, including holidays/weekends.
• Effective communication skills, both written and verbal
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Serve as a role model for customer-first behaviors according to company standards.
• Build a team of customer-focused employees through coaching and performance management.
• Responsible for ensuring all products meet Krispy Kreme quality standards and guarantee customer satisfaction.
• Ensure all store physical property is in good working condition.
• Direct and manage store sales efforts, including Hot Light times, retail sales, fundraising and suggestive selling.
• Achieve business plan objectives and profitability according to store operating plan and financial goals.
• Demonstrate safety consciousness and promote store safety.
• Maintain a high level of store sanitation and cleanliness.
• Understand and implement procedures to maximize efficiencies and control variances in daily production and store performance.
• Coordinate production schedules to meet customer demands and minimize labor hours.
• Interface with corporate office personnel as needed.

Skills

Leadership

Communication

Team management

Customer focus

Education

High school diploma or GED

Job description

Krispy Kreme seeks a General Manager to lead all store operations, including production, sales, and human resources. You will develop a professional staff, drive revenue, and ensure customer and employee satisfaction while maintaining product quality through efficient production and schedules.

We value leaders with teamwork and a customer-focused mindset who love doughnuts and are committed to excellence in a fast-paced QSR environment. Travel is minimal and sponsorship is not required.