DOT-Certified On-Road Operations Leader

UOH UPS Inc (Ohio); Buffalo (NY); On-site; USD 105,000 - 155,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Paid time off

Holidays and personal time

Job summary

UPS is seeking a seasoned supervisor to oversee service providers and hourly staff, ensuring efficient, safe delivery operations and adherence to health, safety, and environmental standards. The role emphasizes coaching, performance monitoring, and customer-focused leadership to drive service excellence.

Ideal candidates are DOT-certified, have UPS Package Car driving experience, and can operate within a dynamic, performance-driven environment with a strong focus on compliance and continuous

Qualifications

• Bachelor's Degree (or internationally comparable degree) required or current UPS employee with UPS experience.
• DOT-certified and willing to complete a physical exam, including driving test.
• U.S. Citizenship or eligible to work in the U.S.; location in geographic area.

Responsibilities

• Manage on-road employees to maximize efficiency and ensure safe, timely deliveries.
• Use Balanced Scorecard and Quality Improvement Process to track performance against goals.
• Facilitate daily dispatch plan execution and audit rides.
• Maintain safety programs, conduct risk assessments, and ensure regulatory compliance.
• Provide coaching and performance evaluations; support talent development and training.
• Apply company policies to operational situations and optimize labor planning.

Education

Bachelor's Degree (or internationally comparable degree)

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

UPS is seeking a seasoned supervisor to oversee service providers and hourly staff, ensuring efficient, safe delivery operations and adherence to health, safety, and environmental standards. The role emphasizes coaching, performance monitoring, and customer-focused leadership to drive service excellence.

Ideal candidates are DOT-certified, have UPS Package Car driving experience, and can operate within a dynamic, performance-driven environment with a strong focus on compliance and continuous