Doral On-Site Sales Support Specialist

ROLLDEY CORP. S.A.; Florida; On-site; USD 28,000 - 30,000; Full time

Job summary

ROLLDEY CORP. S.A. in Doral, FL, is seeking a proactive Sales Support Associate to bolster our sales process. The role emphasizes quotation preparation, customer communications, and accurate order creation, working closely with leadership and operations.

The ideal candidate will be organized, reliable, and skilled at managing multiple follow-ups with attention to detail. Proficiency in English and Spanish is required, with Portuguese as a plus, and on-site, full-time employment in Florida.

Qualifications

• Strong organizational skills and ability to manage multiple follow-ups.
• Strong attention to detail and accuracy in documentation.
• Excellent written and verbal communication skills with a professional, customer-oriented approach.
• Ability to work independently while maintaining clear communication with management.
• Bilingual: English and Spanish required; Portuguese is a plus.

Responsibilities

• Assist with the preparation and sending of customer quotations and commercial offers.
• Communicate with existing and prospective customers by email and phone.
• Follow up on quotations, pricing requests, open opportunities, and customer inquiries.
• Maintain organized records of customer communications, quotations, pricing, and pending commercial matters.
• Prepare Sales Orders once product, quantity, pricing, payment terms, Incoterms, and other commercial conditions are confirmed.
• Ensure Sales Orders contain complete and accurate information before they are released to the Operations team.
• Coordinate internally with Operations and management to ensure a clear handoff of confirmed orders.
• Assist customers with order-related questions and status requests.
• Maintain customer, pricing, and sales information in internal systems and files.
• Support other day-to-day sales and commercial activities as needed.

Skills

Organizational skills

Attention to detail

Communication skills

Customer-oriented

Independent work

English and Spanish required

Willingness to learn

Tools

Microsoft Office

Email systems

Job description

ROLLDEY CORP. S.A. in Doral, FL, is seeking a proactive Sales Support Associate to bolster our sales process. The role emphasizes quotation preparation, customer communications, and accurate order creation, working closely with leadership and operations.

The ideal candidate will be organized, reliable, and skilled at managing multiple follow-ups with attention to detail. Proficiency in English and Spanish is required, with Portuguese as a plus, and on-site, full-time employment in Florida.