Door Attendant - Limited Tenure - Indeed

Mayo Career Site US; Rochester (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Mayo Clinic is seeking a door attendant to help patients and guests navigate the campus. The role involves assisting with loading zones, transporting patients and belongings, and coordinating taxi services and valet operations to maintain a smooth flow in drive-up areas.

Experience in patient-facing roles and a proactive safety mindset are valued as you contribute to a pleasant, supportive environment for visitors and staff alike.

Responsibilities

• Assist patients and guests to and from cars, courtesy vans, shuttle buses, or taxis.
• Provide direction, mobility support, and answer general questions from guests.
• Keep patient loading zones clear and transport patients, belongings, or medical devices as needed.
• Monitor taxi cabs and courtesy vehicles daily for patients and visitors.
• Support valet operations and sanitize equipment used in patient support.
• Assist with traffic control in drive-up lanes to ensure safety for all.

Job description

The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, shuttle busses, or taxis, while establishing and maintaining a pleasant and helpful relationship. This will include offering direction support, mobility assistance, and answering general questions which might be asked by our guests. Other responsibilities include keeping the patient loading zones clear, transporting patients, their personal belongings, or selected medical devices; calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors. Assist and support valet operations as directed as well as sanitizing any equipment used to support patient. Assisting with traffic control in drive-up lanes to ensure safety of everyone traversing through these areas.

Wheelchair recovery is required of all door staff which may include the following: hospital floors, clinic floors, hotels and other on and off campus ancillary areas.