Patient Access & Mobility Attendant

Mayo Clinic; Rochester (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Mayo Clinic is seeking a door attendant to assist patients and guests getting to and from cars, courtesy vans, and taxis at our Rochester, MN campus. The role requires strong customer service and clear communication to ensure a safe, courteous experience for patients and visitors.

Responsibilities include mobility assistance, directing guests, transporting items, and supporting valet operations. A high school diploma and valid driver's license are required, with flexible hours including weekends

Qualifications

• High school diploma or equivalent or higher education is required.
• Previous hospital or clinical experience is preferred.
• Must be able to work independently.
• Requires good communication, telephone, and human relation skills to interact with patients, guests, and staff.
• Strong problem-solving skills are necessary.
• Must be able to adapt to unpredictable situations and stress.
• Works varied hours including days/evenings/holidays/weekends with rotating days off.
• Must have a valid driver's license and an excellent driving record.

Responsibilities

• Assist patients and guests to and from cars, courtesy vans, shuttle buses, or taxis.
• Offer direction support, mobility assistance, and answer general questions from guests.
• Transport patients and their belongings, or medical devices; call and monitor taxis and courtesy vehicles.
• Assist with traffic control in drive-up lanes to ensure safety.
• Wheelchair recovery across hospital, clinic, hotel, and off-campus areas.

Skills

Customer service

Communication skills

Problem solving

Valid driver''s license

Education

High school diploma or equivalent

Job description

Mayo Clinic is seeking a door attendant to assist patients and guests getting to and from cars, courtesy vans, and taxis at our Rochester, MN campus. The role requires strong customer service and clear communication to ensure a safe, courteous experience for patients and visitors.

Responsibilities include mobility assistance, directing guests, transporting items, and supporting valet operations. A high school diploma and valid driver's license are required, with flexible hours including weekends