Door Attendant

Mayo Clinic; Rochester (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Mayo Clinic in Rochester, MN is seeking a door attendant to assist patients and guests with safe and courteous transportation to and from vehicles, shuttles, and taxis. You will provide directions, mobility assistance, and help keep loading zones clear while supporting valet operations as needed.

Responsibilities include transporting patients and belongings, sanitizing equipment used for patient support, and helping manage drive-up traffic to ensure safety for all visitors and staff.

Responsibilities

• Assist patients and guests to and from cars, courtesy vans, shuttles, or taxis
• Provide directions and mobility assistance as needed to ensure smooth patient flow
• Maintain clear patient loading zones and coordinate with transportation services
• Transport patients and their belongings or medical devices as required
• Assist with traffic control in drive-up areas to ensure safety

Job description

The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, shuttle busses, or taxis, while establishing and maintaining a pleasant and helpful relationship. This will include offering direction support, mobility assistance, and answering general questions which might be asked by our guests. Other responsibilities include keeping the patient loading zones clear, transporting patients, their personal belongings, or selected medical devices; calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors. Assist and support valet operations as directed as well as sanitizing any equipment used to support patient. Assisting with traffic control in drive-up lanes to ensure safety of everyone traversing through these areas.

Wheelchair recovery is required of all door staff which may include the following: hospital floors, clinic floors, hotels and other on and off campus ancillary areas.