Door Attendant - Limited Tenure

Mayo Foundation for Medical Education and Research; Rochester (MN); On-site; USD 27,552 - 36,423; Full time

Benefits offered by this job

Medical coverage options

Dental and vision benefits

Competitive retirement package

Job summary

Mayo Foundation for Medical Education and Research in Rochester, Minnesota is seeking a Door Attendant responsible for assisting patients and guests with transportation to and from vehicles. This role requires effective communication, a high school diploma, and a valid driver’s license.

The Door Attendant will maintain a clean and safe environment in loading zones, offer mobility assistance, and ensure overall guest satisfaction. Previous clinical experience is advantageous. Full-time schedule with competitive hourly compensation between $20.00 - $26.44.

Qualifications

• Must have a valid driver’s license and an excellent driving record.
• Previous hospital or clinical experience is preferred.
• Good communication and interpersonal skills are essential.

Responsibilities

• Assist patients and guests with transportation to and from vehicles.
• Maintain loading zones clear and transport patients as needed.
• Provide direction support and mobility assistance.

Skills

Communication skills

Human relation skills

Problem-solving skills

Driving skills

Education

High school diploma or equivalent

Job description

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, shuttle buses, or taxis, while establishing and maintaining a pleasant and helpful relationship. This will include offering direction support, mobility assistance, and answering general questions that might be asked by our guests. Other responsibilities include keeping the patient loading zones clear, transporting patients, their personal belongings, or selected medical devices; calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors. Assist and support valet operations as directed as well as sanitizing any equipment used to support patients. Assisting with traffic control in drive‑up lanes to ensure safety of everyone traversing through these areas.

Wheelchair recovery is required of all door staff which may include the following: hospital floors, clinic floors, hotels and other on and off campus ancillary areas.

Qualifications

A high school diploma or equivalent or higher education is required. Previous hospital or clinical experience is preferred. Must be able to work independently. Requires good communication, telephone, and human relation skills to interact with patients, guests, and staff. Strong problem‑solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holiday, and weekends, with rotating days off. Must have a valid driver’s license and an excellent driving record.

Limited Tenure Information

• You will be categorized as a regular employee during this tenure, but employment will be terminated at the established end date.
• You committed to stay in this position until the end of the tenure (approximately 24 months from date of hire) before you become eligible to transfer to a new position.
• After the completion of the limited tenure assignment, it is your responsibility to secure another role within Mayo through the job vacancy process or employment will be ended upon completion of the limited tenure assignment.

Compensation Detail

$20.00 - $26.44 / hour

Exemption Status

Nonexempt

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Week 1: Monday-Friday; 9:00am-5:30pm Week 2: Monday-Friday; 9:00am-5:30pm

Weekend Schedule

No required weekend or holiday work.

International Assignment

No

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.