Donor Stewardship & Gift Processing Specialist

International Mission Board; United States; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance with choice plans

403(b) Retirement Plan with employer contribution

21 days of paid time off in the first year

Access to tuition discounts

Job summary

The International Mission Board seeks a Gift Care Coordinator at their Richmond, VA headquarters. This full-time role focuses on ensuring gifts are processed accurately and serves as the primary contact for donors.

The candidate should possess strong communication skills and attention to detail, with a minimum of 2 years in donor relations or a similar field. This position comes with extensive benefits, including medical insurance, a retirement plan, generous paid time off, and opportunities for volunteer mission trips.

Qualifications

• Minimum of 2 years of relevant experience in donor relations, customer service, or administrative support.
• Ability to handle confidential information with discretion and professionalism.
• Exceptional attention to detail and ability to manage multiple priorities.

Responsibilities

• Serve as primary point of contact for donor inquiries.
• Oversee gift import and allocation in the CRM.
• Prepare acknowledgment letters and tax receipts.
• Engage donors through gratitude calls and follow-ups.
• Maintain accurate donor records within the CRM.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Attention to detail

CRM proficiency

Analytical capabilities

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Virtuous CRM

Microsoft Office

Job description

The International Mission Board seeks a Gift Care Coordinator at their Richmond, VA headquarters. This full-time role focuses on ensuring gifts are processed accurately and serves as the primary contact for donors.

The candidate should possess strong communication skills and attention to detail, with a minimum of 2 years in donor relations or a similar field. This position comes with extensive benefits, including medical insurance, a retirement plan, generous paid time off, and opportunities for volunteer mission trips.