Donor Data & Relations Specialist

Justice & Mercy International, Inc; Nashville (TN); On-site; USD 80,000 - 85,000; Full time

Job summary

A nonprofit organization in Nashville is seeking a Donor Data & Relations Specialist to manage donor data systems and ensure efficient relations. The ideal candidate will have over three years of experience in nonprofit roles, particularly with donor management software. This full-time position requires strong analytical and communication skills to enhance donor stewardship and track giving trends effectively.

Qualifications

• 3+ years in nonprofit or fundraising roles, with experience in donor data systems.
• Proficient in donor management software and Microsoft Office Suite.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Maintain accurate donor and gift records in Salesforce.
• Ensure data integrity, security, and consistency across all donor information.
• Generate reports and dashboards to track giving trends.

Skills

Donor management systems

Analytical skills

Communication skills

Organizational skills

Problem-solving skills

Education

Bachelor’s degree in a related field

Tools

Salesforce

Microsoft Office Suite

Job description

The Donor Data & Relations Specialist ensures accurate, efficient donor systems and data management while supporting donor relations to provide timely acknowledgments and a positive experience. The role requires a detail‑oriented, process‑driven professional skilled in maintaining complex systems to help JMI steward donors effectively.

Responsibilities

• Maintain accurate donor and gift records in Salesforce, Reach, and other systems
• Ensure data integrity, security, and consistency across all donor information
• Manage database automations, integrations, and process improvements
• Generate reports and dashboards to track giving trends and campaign performance
• Analyze donor and financial data to guide development strategy
• Coordinate thank‑you letters, receipts, and donor touchpoints
• Support personalized stewardship for major and recurring donors
• Respond to donor inquiries and assist in cultivating new donor relationships
• Oversee special mailings and prepare donor impact reports with leadership

Qualifications

• 3+ years in nonprofit or fundraising roles, with experience in donor data systems and relations
• Proficient in donor management software and Microsoft Office Suite
• Strong analytical, problem‑solving, and organizational skills with attention to detail
• Excellent verbal, written, and interpersonal communication skills
• Ability to manage multiple projects, work independently, and collaborate with a team
• Passion for the Gospel and the mission of serving vulnerable people worldwide

Education Minimum

• Bachelor’s degree in a related field; 3 years of donor data systems experience preferred

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Religious Institutions

Location: Davidson County, TN | Salary: $80,000.00–$85,000.00 | Posted 3 days ago