Donor Care & Gift Processing Specialist

IMB (International Mission Board); Richmond (VA); On-site; USD 32,470 - 38,200; Full time

Benefits offered by this job

Medical insurance

403(b) Retirement Plan Savings

Volunteer Mission Trip Benefits

Access to tuition discounts

21 days of paid time off

Job summary

IMB (International Mission Board) is seeking a detail-oriented Gift Care Coordinator at their Richmond, VA headquarters. This full-time position involves overseeing donor inquiries, managing gift allocations, and ensuring all gifts are processed accurately.

The ideal candidate will have a strong background in donor relations, excellent communication skills, and proficiency in CRM systems. A comprehensive benefits package is offered, including medical insurance and a retirement plan.

Qualifications

• Minimum of 2 years of relevant experience in donor relations or administrative support.
• Ability to manage multiple priorities effectively.
• Demonstrated ability to handle confidential information.

Responsibilities

• Serve as the primary point of contact for donor inquiries.
• Oversee gift import and allocation within the Virtuous CRM.
• Prepare acknowledgment letters and tax receipts.
• Engage donors through gratitude calls and meaningful follow-up.
• Maintain accurate donor records within the CRM system.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Attention to detail

Analytical skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

CRM systems (Virtuous or similar)

Microsoft Office applications

Job description

IMB (International Mission Board) is seeking a detail-oriented Gift Care Coordinator at their Richmond, VA headquarters. This full-time position involves overseeing donor inquiries, managing gift allocations, and ensuring all gifts are processed accurately.

The ideal candidate will have a strong background in donor relations, excellent communication skills, and proficiency in CRM systems. A comprehensive benefits package is offered, including medical insurance and a retirement plan.