Donor Services & Operations Manager (Hybrid)

Jewish Federation of Greater MetroWest NJ; Whippany (NJ); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Federal & Jewish holidays

Job summary

Jewish Community Foundation, a subsidiary of Jewish Federation of Greater MetroWest NJ, is seeking a Manager of Donor Services & Operations to oversee DAF and custodial funds. The role emphasizes donor-driven service, fund administration, and strategic support across philanthropic vehicles.

You will work closely with the Director of Donor Services to deliver compliant, values-aligned donor experiences and support fundholders, foundations, and related programs.

Qualifications

• Experience with donor-advised fund (DAF) platforms or similar philanthropic software.
• Strong data harvesting, analysis, manipulation, and reporting skills.
• Ability to listen to donors, understand priorities, and translate them into actions.

Responsibilities

• Manage and administer grantmaking software, coordinating with external developers.
• Process and record grants and disbursements with due diligence on grantees.
• Support development and execution of the JCF DAF marketing strategy.
• Respond to donor requests and collaborate with finance and development teams as needed.
• Process and manage stock gifts received by JCF.
• Build and maintain strong relationships with fund holders and provide ongoing support.
• Ensure activity aligns with DAF guidelines, payout rules, and regulatory standards.

Skills

Grantmaking software

DAF platforms

Data analysis

Donor relations

Cross-functional collaboration

Financial accounting

MS Office

Tools

CRM/Donor software

Job description

Jewish Community Foundation, a subsidiary of Jewish Federation of Greater MetroWest NJ, is seeking a Manager of Donor Services & Operations to oversee DAF and custodial funds. The role emphasizes donor-driven service, fund administration, and strategic support across philanthropic vehicles.

You will work closely with the Director of Donor Services to deliver compliant, values-aligned donor experiences and support fundholders, foundations, and related programs.