Donor Services Administrator - Hybrid Role

San Diego Foundation; San Diego (CA); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Hybrid work schedule

Top Workplace recognition

Job summary

San Diego Foundation seeks an Administrator for Donor Services to provide administrative and operational support to donors, fundholders, and the Development & Stewardship team. This role serves as the initial contact, supports fund and gift administration, maintains constituent and fund records, prepares reports, and helps with donor communications.

The ideal candidate is highly organized, detail-oriented, service-minded, and comfortable managing multiple priorities in a collaborative

Qualifications

• Minimum one year of administrative support in a professional office environment.
• Strong attention to detail, accuracy, and timeliness in handling records and workflows.
• Excellent customer service orientation; professional interaction with donors, fundholders, and staff.
• Ability to manage multiple assignments, prioritize tasks, and meet deadlines.
• Demonstrated initiative and problem-solving skills; adaptable team member.

Responsibilities

• Serve as the initial point of contact for donors and fundholders; provide assistance and route inquiries to appropriate staff.
• Support donor contributions, grant recommendations, fund activity, and routine service requests.
• Prepare fund agreements, fund change forms, and related documentation following policies and workflows.
• Draft donor communications and manage donor stewardship activities.
• Maintain online donation pages for donor-advised funds using templates.

Skills

Administrative support

Customer service

Data management

Attention to detail

Communication skills

Tools

Raiser’s Edge

Financial Edge

GrantedGE

Job description

San Diego Foundation seeks an Administrator for Donor Services to provide administrative and operational support to donors, fundholders, and the Development & Stewardship team. This role serves as the initial contact, supports fund and gift administration, maintains constituent and fund records, prepares reports, and helps with donor communications.

The ideal candidate is highly organized, detail-oriented, service-minded, and comfortable managing multiple priorities in a collaborative