Donor Services Administrator - Hybrid & Data-Driven

The San Diego Foundation; San Diego (CA); Hybrid; USD 74,501,000 - 83,097,000; Full time

Benefits offered by this job

Hybrid work environment

Top Workplace award

Employer-paid health benefits

403(b) retirement plan

Paid time off

Job summary

The San Diego Foundation is seeking an Administrator, Donor Services to provide essential donor and fundholder support, manage records in donor systems, and coordinate grant and fund activities. This role combines administrative duties with fundraising support in a collaborative, fast-paced environment.

Based at our Liberty Station headquarters, this hybrid position requires strong organizational skills, attention to detail, and a customer‑centric approach to service.

Qualifications

• Minimum one year of administrative support, customer service, or related experience.
• Strong attention to detail and timeliness in handling records and workflows.
• Excellent customer service orientation and professional interaction with donors and staff.
• Ability to manage multiple tasks independently and meet deadlines.

Responsibilities

• Serve as first point of contact for donors and fundholders.
• Support donor contributions, grants, fund activity, and routine service requests.
• Develop knowledge of gift and grantmaking workflows to provide timely support.
• Prepare fund agreements and related documentation following policies and approvals.
• Support donor stewardship activities and donor communications.
• Build and maintain online donation pages for various funds.
• Provide occasional administrative support for donor meetings and events.
• Deliver professional service aligned with SDF’s philanthropic mission.

Skills

Attention to detail

Customer service

Communication skills

Time management

Microsoft Office

Tools

Raiser’s Edge

Financial Edge

GrantedGE

Blackbaud

Job description

The San Diego Foundation is seeking an Administrator, Donor Services to provide essential donor and fundholder support, manage records in donor systems, and coordinate grant and fund activities. This role combines administrative duties with fundraising support in a collaborative, fast-paced environment.

Based at our Liberty Station headquarters, this hybrid position requires strong organizational skills, attention to detail, and a customer‑centric approach to service.