Donor Service & Donation Processing Associate

salvarmycareers; Sterling Heights (MI); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Sterling Heights is seeking a Donation Processing Associate to help turn donations into funding for programs that support our community. This part-time role involves customer service, donation processing, and overseeing the donation area.

You will greet donors, process and track donations, sort and load trucks, and learn store procedures through paid training. Flexible evenings, weekends, and holidays are required; strong English communication helps you succeed.

Qualifications

• Strong English communication for donor and team interactions.
• Basic math skills for donation processing and receipts.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Basic math

Basic computer skills

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Sterling Heights is seeking a Donation Processing Associate to help turn donations into funding for programs that support our community. This part-time role involves customer service, donation processing, and overseeing the donation area.

You will greet donors, process and track donations, sort and load trucks, and learn store procedures through paid training. Flexible evenings, weekends, and holidays are required; strong English communication helps you succeed.