Donation Processing & Donor Care Associate

salvarmycareers; Detroit (MI); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Detroit, MI is seeking a part-time Donation Processing Associate to turn donated items into funding for community programs. You’ll greet donors, process donations, and maintain an organized donation area, with evening/weekend availability.

Responsibilities include loading/unloading trucks, safeguarding materials, and providing exceptional donor service while supporting production and logistics. Training is provided, with employee discounts and benefits.

Qualifications

• High School Diploma or actively pursuing is required.
• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills to handle donations and receipts.
• Ability to pass pre-employment background check.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and provide pickup information for heavy items.

Skills

English communication

Basic computer skills

Basic math skills

Flexible schedule

Background check clearance

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Detroit, MI is seeking a part-time Donation Processing Associate to turn donated items into funding for community programs. You’ll greet donors, process donations, and maintain an organized donation area, with evening/weekend availability.

Responsibilities include loading/unloading trucks, safeguarding materials, and providing exceptional donor service while supporting production and logistics. Training is provided, with employee discounts and benefits.