Donation Processing Associate - Donor Impact

tsainternal; Southfield (MI); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Southfield, MI is seeking a Donation Processing Associate to greet donors, process donations, and help turn donations into funding for community programs. This part-time role requires availability in the evenings, weekends and holidays; you will handle truck loading, sorting, and maintaining a clean donation area while delivering friendly donor service.

Paid training and ongoing coaching support are provided to help you grow your retail and customer service

Qualifications

• Strong English communication for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills for donations processing and receipts
• Must be available for a flexible schedule including weekends, holidays and evenings
• Ability to pass pre-employment background check

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexible schedule availability

Background check clearance

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Southfield, MI is seeking a Donation Processing Associate to greet donors, process donations, and help turn donations into funding for community programs. This part-time role requires availability in the evenings, weekends and holidays; you will handle truck loading, sorting, and maintaining a clean donation area while delivering friendly donor service.

Paid training and ongoing coaching support are provided to help you grow your retail and customer service