Part-Time Donor Services Associate - Community Impact

Kroc Center; Sterling Heights (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Sterling Heights, MI is seeking a part-time Donation Attendant to greet donors, process donations, and keep a clean, organized donation area. The role blends customer service with donation handling and mission-driven work to support community programs.

You'll assist donors, sort items, and help with loading and unloading donations, while adhering to center policies. A flexible schedule, training, and advancement opportunities are provided.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

English communication

Basic computer skills

Customer service

Teamwork

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Sterling Heights, MI is seeking a part-time Donation Attendant to greet donors, process donations, and keep a clean, organized donation area. The role blends customer service with donation handling and mission-driven work to support community programs.

You'll assist donors, sort items, and help with loading and unloading donations, while adhering to center policies. A flexible schedule, training, and advancement opportunities are provided.