Part-Time Donor Services & Processing Associate

The Salvation Army North & Central Illinois Division; Saint Clair Shores (MI); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Saint Clair Shores, MI is seeking a part-time Donation Processing Associate to greet donors, process donations, and maintain a clean donation area. The role includes scheduling evenings, weekends, and holidays as needed, with opportunities for coaching and growth within a mission-driven organization.

You will handle donation sorting, loading, and unloading per center policy, while ensuring safety and accuracy.

Qualifications

• Experience in customer service or donation processing preferred.
• Ability to maintain organized donation areas and follow procedures.
• Strong communication and teamwork skills.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Customer service

Donation processing

Communication

Attention to detail

Job description

The Salvation Army Thrift Store in Saint Clair Shores, MI is seeking a part-time Donation Processing Associate to greet donors, process donations, and maintain a clean donation area. The role includes scheduling evenings, weekends, and holidays as needed, with opportunities for coaching and growth within a mission-driven organization.

You will handle donation sorting, loading, and unloading per center policy, while ensuring safety and accuracy.