Donation Processing & Donor Service Associate

salvarmycareers; Shelby Township (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store is seeking a part-time Donation Processing Associate in Shelby Township, MI. You will greet donors, process donations, and keep the donation area organized while assisting with truck loading and sorting as needed.

Responsibilities include safeguarding donated materials, supporting production, and guiding donors on acceptable items and pickup options. The role emphasizes mission-driven work with training provided and evenings/weekends required.

Qualifications

• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills for donation processing and receipts.
• Ability to pass pre-employment background check.
• Flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math skills

Background check

Flexible schedule

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store is seeking a part-time Donation Processing Associate in Shelby Township, MI. You will greet donors, process donations, and keep the donation area organized while assisting with truck loading and sorting as needed.

Responsibilities include safeguarding donated materials, supporting production, and guiding donors on acceptable items and pickup options. The role emphasizes mission-driven work with training provided and evenings/weekends required.