Donor Screening & Reception Technician - Plasma Center

CSL Vifor; Grand Blanc (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Vifor is seeking a Donor Center Registrar to greet donors at the plasma collection center and complete registration procedures to verify donor suitability for plasma pheresis.

Under SOPs, you will assist qualified donors in screening, record donor data in the electronic management system, and maintain a safe, confidential, and efficient work environment. Bilingual ability may be required. High school diploma required.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations

Responsibilities

• Greet donors and conduct registration procedures to verify donor suitability for plasma pheresis.
• Assist donors in screening per SOPs, including health history, medical questions, and referrals.
• Record donor data accurately in the electronic donor information management system.
• Educate donors on center policies, nutrition, and use of therapeutic products when appropriate.
• Maintain clean, efficient work environment and ensure supplies are available.
• Handle phone inquiries and direct callers to appropriate staff.
• Monitor donor well-being during/after pheresis and alert staff to any reactions.
• Keep confidentiality of donor and center information.

Skills

Customer service

Clerical work

Bilingual

Education

High school diploma or equivalent

Job description

CSL Vifor is seeking a Donor Center Registrar to greet donors at the plasma collection center and complete registration procedures to verify donor suitability for plasma pheresis.

Under SOPs, you will assist qualified donors in screening, record donor data in the electronic management system, and maintain a safe, confidential, and efficient work environment. Bilingual ability may be required. High school diploma required.