Donor Screening & Front Desk Technician

CSL Vifor; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Vifor is seeking a front-desk donor center representative in Boise, ID to greet donors, guide them through screening, and document donor information. The role requires handling basic health questions, performing initial checks, and ensuring adherence to SOPs and safety policies.

The position emphasizes accuracy in data entry, professional donor communication, and a cooperative approach with medical staff. A high school diploma and customer service experience are required.

Qualifications

• Experience in clerical or customer service roles, preferably in medical or health setting.
• Ability to perform basic math calculations.
• Bilingual skills may be required at organization's discretion.

Responsibilities

• Greet donors at the plasma collection center and verify donor suitability.
• Assist donors with screening procedures and health history review.
• Record donor data accurately in the electronic system and maintain confidentiality.
• Communicate with staff, answer questions, and escalate concerns as needed.
• Maintain a clean, safe work environment and comply with SOPs, HSE and OSHA policies.

Skills

Customer service

Clerical

Basic math

Education

High school diploma or equivalent

Job description

CSL Vifor is seeking a front-desk donor center representative in Boise, ID to greet donors, guide them through screening, and document donor information. The role requires handling basic health questions, performing initial checks, and ensuring adherence to SOPs and safety policies.

The position emphasizes accuracy in data entry, professional donor communication, and a cooperative approach with medical staff. A high school diploma and customer service experience are required.