Donor Relations & Stewardship Coordinator

firstfoodbank; Phoenix (AZ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive compensation

401(k) Retirement Savings Plan

Tuition Assistance

Medical coverage

Paid time off

Job summary

St. Mary’s Food Bank is seeking a Food Donor Stewardship Coordinator to provide day-to-day support for Food Resourcing, manage donor relations, and coordinate donations with Transportation.

The role involves maintaining donor records, coordinating recognition, and producing donor communications and reports. The position emphasizes strong communication, organization, and collaboration across departments, with potential off-site travel as needed.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience in customer service, donor relations, nonprofit operations or administrative support.
• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office, Excel and database systems; familiarity with MailChimp.

Responsibilities

• Respond to donor inquiries and offers; provide timely follow-up and issue resolution.
• Screen offers and schedule pickups with Transportation; maintain donor records.
• Audit donor records and reporting; identify and resolve discrepancies.
• Develop donor communications, recognition and stewardship activities.
• Prepare routine donor reports and monitor data for accuracy.

Skills

Customer service

Relationship-building

Organization

Communication

Problem solving

Teamwork

Attention to detail

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Excel

Database systems

MailChimp

Job description

St. Mary’s Food Bank is seeking a Food Donor Stewardship Coordinator to provide day-to-day support for Food Resourcing, manage donor relations, and coordinate donations with Transportation.

The role involves maintaining donor records, coordinating recognition, and producing donor communications and reports. The position emphasizes strong communication, organization, and collaboration across departments, with potential off-site travel as needed.