Donor Relations & Data Coordinator

Manna Food Center; Silver Spring (MD); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Telecommuting flexibility

Eleven paid holidays + your birthday

Job summary

Manna Food Center in Silver Spring, MD is seeking a Donor Relations Coordinator to manage donor inquiries, process gifts, and maintain donor data. This on-site role requires collaboration with the Development team and commitment to accurate acknowledgments and tax receipts.

Ideal candidates have 2+ years in donor relations or customer service, plus proficiency with Salesforce and online giving platforms. This is a full-time on-site position with growth opportunities and a strong benefits package.

Qualifications

• At least 2 years of customer service experience.
• Strong interpersonal communications skills.
• High proficiency using Microsoft Office Suite.

Responsibilities

• Serve as a key point of contact for donor inquiries, processes donations and provides support.
• Process gifts, prepare donor acknowledgements and tax receipts, maintain donor records in Salesforce.
• Support online giving platforms (QGiv/Bloomerang) and peer-to-peer fundraising pages.

Skills

Customer service

Interpersonal communications

Microsoft Office

Tools

Salesforce

Job description

Manna Food Center in Silver Spring, MD is seeking a Donor Relations Coordinator to manage donor inquiries, process gifts, and maintain donor data. This on-site role requires collaboration with the Development team and commitment to accurate acknowledgments and tax receipts.

Ideal candidates have 2+ years in donor relations or customer service, plus proficiency with Salesforce and online giving platforms. This is a full-time on-site position with growth opportunities and a strong benefits package.