Donor Relations Specialist: Data & Engagement

Coptic Orphans; Fairfax (VA); On-site; USD 40,000 - 56,000; Full time

Job summary

Coptic Orphans in Fairfax, VA is seeking a Donor Relations Specialist who serves as a key contact for donors and sponsors, ensuring accurate records, processing donations, and delivering exceptional service.

You will manage data in Salesforce, assist with outreach campaigns, coordinate events, and respond to inquiries by phone and email, contributing to stronger donor relationships and mission impact.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 1–3 years of donor relations, customer service, or database management.
• Excellent written and spoken English; reading/writing Arabic a plus.

Responsibilities

• Record and update donor data in Salesforce and process donations.
• Respond to donor inquiries by phone and email with professional service.
• Support donor engagement and outreach activities and events.

Skills

Customer service

Data management

Communications

Phone & email support

Arabic reading/writing

Microsoft Office

Education

Bachelor's degree in a related field

Tools

Salesforce

Outlook

SharePoint

Teams

Job description

Coptic Orphans in Fairfax, VA is seeking a Donor Relations Specialist who serves as a key contact for donors and sponsors, ensuring accurate records, processing donations, and delivering exceptional service.

You will manage data in Salesforce, assist with outreach campaigns, coordinate events, and respond to inquiries by phone and email, contributing to stronger donor relationships and mission impact.