Donor Relations & Data Coordinator

Evolving Solution Services; Chicago, Northern (IL, KY); Hybrid; USD 40,000 - 45,000; Full time

Job summary

The Harris Theater is seeking a Donor Operations Coordinator to join the Development team in Chicago. You will manage donor data entry, acknowledgments, and records to advance fundraising efforts across campaigns and events.

You will maintain Tessitura records, generate reports, support donor communications, and assist with donor engagement at performances and events while collaborating with Finance, Marketing, and Patron Services to ensure data integrity and timely stewardship.

Qualifications

• Experience or demonstrated interest in arts administration, fundraising, database support, or special events.
• Strong communication and organizational skills and a willingness to collaborate with colleagues.
• Ability to prioritize, manage multiple projects simultaneously, and maintain focus in a fast-paced environment.
• Experience with Microsoft Office suite, including Excel, and
• Familiarity with Tessitura or other CRM software, including gift entry (preferred but not required)

Responsibilities

• Process gifts, pledges, pledge payments, sponsorships, and other contributions accurately and in a timely manner.
• Prepare and distribute tax receipts, acknowledgment letters, pledge documentation, and payment reminders.
• Maintain accurate electronic and paper records of gift information and donor correspondence.
• Coordinate with Finance and Development staff to reconcile gifts, resolve discrepancies, and ensure accurate gift coding and donor recognition.
• Maintain accurate constituent records in Tessitura, including contact information and giving history.
• Manage setup and tracking of campaigns, funds, appeals, memberships, sponsorships, and events in Tessitura.
• Perform data entry, imports/exports, audits, and quality-control activities to maintain data integrity.
• Produce donor lists, reports, queries, and data for fundraising, stewardship, events, and marketing.
• Identify improvements to database procedures to support Tessitura usage.
• Create and maintain donor segments for communications; ensure accuracy and preferences.
• Produce donor recognition across print, digital, onsite platforms and sponsorships.
• Support fundraising, stewardship, membership, sponsorship, and donor engagement initiatives.
• Assist with donor events, including guest lists, invitations, seating, and donor histories.
• Attend and assist with donor engagement at performances and events.
• Collaborate across departments to ensure accurate donor information and calendars.
• Maintain confidentiality of donor information and adherence to policies.

Skills

Arts admin

Fundraising

CRM

Excel

Communication

Organization

Tools

Tessitura

Job description

The Harris Theater is seeking a Donor Operations Coordinator to join the Development team in Chicago. You will manage donor data entry, acknowledgments, and records to advance fundraising efforts across campaigns and events.

You will maintain Tessitura records, generate reports, support donor communications, and assist with donor engagement at performances and events while collaborating with Finance, Marketing, and Patron Services to ensure data integrity and timely stewardship.