Development Coordinator: Donor Ops & Events

Great Lakes Science Center; Cleveland (OH); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Free Parking

Medical

Dental

Vision

Employee Assistance Program (EAP)

PTO & Holidays

403b Retirement Savings Plan withMatch

NEOIMC Membership

Job summary

Great Lakes Science Center seeks a Development Coordinator to provide administrative and operational support to the Development Department. You will handle gift processing, donor data entry in Altru, CRM maintenance, reports, and donor communications, ensuring accurate records and timely acknowledgments.

You will assist with Development events, manage invitations and guest lists, and coordinate budgets and fundraising metrics, while collaborating with Finance and Marketing.

Qualifications

• Bachelor's degree preferred, or equivalent combination of education and relevant experience.
• 1-3 years of experience in non-profit administration, development, customer service, database management or related field.
• Experience with a CRM or database system preferred; experience with Altru is a plus.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook, and a familiarity with Canva.
• Ability to work occasional evenings and weekends in support of Development events.
• Interest in non-profit fundraising, philanthropy, and the mission of Great Lakes Science Center.

Responsibilities

• Process and entry charitable gifts, pledges, grants, sponsorships, and in-kind contributions.
• Enter and update donor and prospect information in Altru CRM.
• Prepare and distribute gift acknowledgement letters, tax receipts, and other donor correspondence.
• Track pledges, recurring gifts, payments, and outstanding commitments.
• Work with the Finance Department to ensure accurate gift processing and reconciliation.
• Maintain accurate records related to donor recognition, benefits, naming opportunities, and sponsorship commitments.
• Provide day-to-day administrative support for Altru database, including routine data entry, data cleanup, and database maintenance.
• Support the preparation of donor lists, mailing lists, reports, queries, and other information needed by the Development team.
• Administer data pulls and reporting for annual giving, major gifts, institutional giving, campaigns, stewardship, and special events.
• Serve as the department's CRM administrator to develop reporting structures and system improvements.
• Coordinate departmental budgets and monitor fundraising performance metrics.
• Coordinate Development-related website content with Marketing and manage online fundraising.
• Participate in Development team meetings and contribute to a collaborative and service-oriented team environment.
• Perform other duties as assigned in support of the Development Department and Great Lakes Science Center's mission.
• Provide administrative and logistical support for Development events, including donor cultivation and stewardship events, fundraising events, campaign events and recognition activities.
• Manage event invitations, RSVP's, guest lists, seating assignments, name badges, check-in, and attendance tracking.
• Develop event communications and materials, including invitations, programs, signage, and other event collateral.
• Coordinate event fundraising technologies.
• Support event logistics, including room setup, catering, vendors, supplies, and other event needs.
• Enter and maintain event attendance and participation information in the Altru database.

Skills

Attention to detail

Organizational skills

Communication

Time management

Education

Bachelor's degree

Tools

Altru CRM

Microsoft Office

Canva

Job description

Great Lakes Science Center seeks a Development Coordinator to provide administrative and operational support to the Development Department. You will handle gift processing, donor data entry in Altru, CRM maintenance, reports, and donor communications, ensuring accurate records and timely acknowledgments.

You will assist with Development events, manage invitations and guest lists, and coordinate budgets and fundraising metrics, while collaborating with Finance and Marketing.