Donor Relations & CRM Coordinator

New Hampshire Humanities; Concord (NH); On-site; USD 42,000 - 66,000; Full time

Job summary

New Hampshire Humanities seeks a Development Coordinator to manage Neon CRM, oversee donor records, and support a comprehensive donor care program under the Director of Development. The role involves data entry, reporting, mailings, acknowledgments, and coordination with Finance to reconcile records.

This is a full-time, on-site position offering opportunities for professional growth within a small statewide nonprofit that strengthens communities through public programming and grants.

Qualifications

• Requires at least an associate's degree or equivalent experience.
• CRM/database software proficiency and Microsoft Office experience preferred.
• Nonprofit fundraising or development coordination experience a plus.

Responsibilities

• Manage Neon CRM data entry and donor records; ensure data integrity.
• Coordinate donor communications, mailings, and acknowledgments.
• Generate reports and reconcile gift records with finance.
• Support annual giving plan implementation and events.
• Provide outstanding customer service via phone, email, and mailings.

Skills

Organizational skills

Communication skills

Detail orientation

Education

Associate's degree or equivalent experience

Tools

Neon CRM

Microsoft Office

QuickBooks

Job description

New Hampshire Humanities seeks a Development Coordinator to manage Neon CRM, oversee donor records, and support a comprehensive donor care program under the Director of Development. The role involves data entry, reporting, mailings, acknowledgments, and coordination with Finance to reconcile records.

This is a full-time, on-site position offering opportunities for professional growth within a small statewide nonprofit that strengthens communities through public programming and grants.