Donor Relations Associate — Stewardship & Fundraising

The Salvation Army Southern California; Denver (CO); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Health, vision, dental, life insurance

Sick leave benefit

Vacation benefits

Floating day off

Pension Plan

403(b) plan

Job summary

The Salvation Army Southern California is seeking a Donor Relations Associate to provide general office and administrative support to the Intermountain Division's Donor Relations Directors. This role is essential to fundraising through donor communication and file management.

Responsibilities include entering donor data, preparing donor letters, and coordinating mailing efforts. The position requires strong organizational and communication skills, with standard full-time hours and benefits.

Qualifications

• High school diploma required.
• Some college coursework preferred.
• At least three years of administrative experience in a general office setting.
• Excellent people skills.
• Able to multi-task and set reasonable priorities.
• Good written and oral communication skills.
• Good organizational skills.
• Ability to follow instructions and offer constructive suggestions for improvement.
• Must demonstrate a high level of accuracy and attention to detail.
• Must be able to handle confidential material and maintain department confidentiality.
• General office experience with Word, Excel, PowerPoint, and Outlook.
• Working knowledge of Portfolio, Egistics, Wealth Engine, and others.

Responsibilities

• Enter donor information into Portfolio for each DRD.
• Attach scanned documents and attach them to donor files.
• Assist with entering communication notes as requested by DRDs.
• Prepare and distribute William Booth Society letters and certificates.
• Support the Special Events Manager for the William Booth Society annual reception.
• Manage DRD donor hard and electronic files.
• Run standardized Portfolio reports as requested by DRDs.
• Coordinate special mailing efforts per the 12-month cultivation plan.
• General letter writing – Thank you’s, acknowledgments, etc.
• Maintain spreadsheets for designated donor and stock gifts.
• Submit expense, motor vehicle & other through Finance procedures.
• Coordinate with the Development Associate – DM to process letters and forms for DRD caseload donors.
• Answer and transfer phone calls to DRDs as needed.
• Conduct Portfolio donor research as needed.
• General office support.
• Take notes at all relevant meetings.
• Maintain and operate folding machine for mailings.
• Christmas – Seasonal duties
• Other duties as assigned.

Skills

People skills

Multi-tasking

Communication

Organizational skills

Confidentiality

Office software

Attention to detail

Education

High school diploma

Some college coursework

3+ years admin

Tools

Portfolio

Egistics

Wealth Engine

Office suite

Job description

The Salvation Army Southern California is seeking a Donor Relations Associate to provide general office and administrative support to the Intermountain Division's Donor Relations Directors. This role is essential to fundraising through donor communication and file management.

Responsibilities include entering donor data, preparing donor letters, and coordinating mailing efforts. The position requires strong organizational and communication skills, with standard full-time hours and benefits.