Donor Records & Fundraising Operations Coordinator

Houston Humane Society; Town of Texas (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

The Houston Humane Society is seeking a Development Coordinator to support the Development Department with accurate gift entry, donor records maintenance, timely acknowledgments, and tracking of in-kind gifts across channels.

You will collaborate with the Development Director and Finance to ensure revenue is recorded correctly, data integrity, PCI compliance, and reliable reporting for strategic decision‑making, while maintaining CRM records and assisting fundraising initiatives.

Qualifications

• Associate’s degree preferred; Bachelor’s degree in business, nonprofit management, or communications is a plus; equivalent experience considered.
• 3–5 years of administrative, database, financial reconciliation, or nonprofit support experience preferred.
• Experience processing gift entry, donor records, reporting, and revenue reconciliation with accuracy.
• CRM experience required; DonorPerfect experience a plus.
• Nonprofit development experience preferred.
• Knowledge of gift entry, donor stewardship, pledge management, and tribute gifts.
• Data security standards, internal controls, and PCI compliance related to payments.
• Proficient in MS Office, especially Excel and Word; quick system learning.
• Strong written and verbal communication; ability to maintain confidentiality.
• Collaborative work style and commitment to operational excellence.

Responsibilities

• Process daily gift entry across channels; ensure timely recording and auditing.
• Maintain pledge tracking, recurring gifts, and matching gift workflows.
• Reconcile gifts with finance; align reporting with records and revenue tracking.
• Prepare donor acknowledgment letters, tax receipts, and stewardship communications.
• Maintain donor CRM records; update addresses, preferences, and duplicates.
• Track in-kind donations with FMV information and documentation.
• Maintain physical and electronic donor files and documentation.
• Respond to donor inquiries with confidentiality and professionalism.
• Support events and fundraising activities as assigned.

Skills

Gift entry accuracy

Donor records management

Reconciliation

PCI compliance knowledge

Customer service

Data security

Microsoft Excel

Communication skills

Confidentiality

Collaboration

Education

Associate’s degree

Bachelor’s degree in business/nonprofit/communications

Equivalent experience considered

Tools

CRM software

DonorPerfect

Job description

The Houston Humane Society is seeking a Development Coordinator to support the Development Department with accurate gift entry, donor records maintenance, timely acknowledgments, and tracking of in-kind gifts across channels.

You will collaborate with the Development Director and Finance to ensure revenue is recorded correctly, data integrity, PCI compliance, and reliable reporting for strategic decision‑making, while maintaining CRM records and assisting fundraising initiatives.