Donor Receipts Specialist — Hybrid (Richmond)

IMB (International Mission Board); Richmond (VA); Hybrid; USD 49,000 - 66,000; Full time

Benefits offered by this job

Medical insurance with multiple plans

Disability and life insurance

403(b) Retirement Plan with employer 5

Paid time off and holidays

Volunteer Mission Trip Benefits

Tuition discounts

Job summary

IMB (International Mission Board) seeks a Receipts Specialist/Sr. Receipts Specialist to support donor gifts and treasury operations from its Richmond, VA hybrid location. The role involves accurate processing of donations, record-keeping, and collaboration with cross-functional teams to ensure timely financial information.

The successful candidate will manage multiple priorities, maintain compliance, and contribute to system enhancements in a mission-driven environment.

Qualifications

• Associate degree preferred in business, accounting, or finance.
• 1–3 years of accounting/treasury/donor services experience for Specialist.
• 3+ years for Senior Specialist with transaction processing/reconciliations.
• Experience with financial systems and donor management systems is preferred.
• Strong analytical, organizational, and problem-solving abilities.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office and financial software.
• Strong communication, customer service, and collaboration skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Process, verify, and record donor gifts accurately and timely.
• Support donor gift processing and related financial workflows.
• Research and resolve donor account discrepancies and adjustments.
• Assist banking and treasury operations including reconciliations.
• Process deposits, wire transfers, stock gifts and other transactions.
• Maintain donor, contact, project, and financial records across systems.
• Serve as a resource for donor systems and gift processing workflows.
• Identify opportunities to improve efficiency and accuracy in receipts.
• Participate in testing, process enhancements, and new procedures.
• Ensure compliance with policies and internal controls.
• Collaborate with cross-functional teams to provide timely financial information.

Skills

Analytical skills

Organizational skills

Problem solving

Communication skills

Customer service

Collaboration

Attention to detail

Time management

Microsoft Office

Education

Associate degree in Business/Accounting/Finance

Tools

Donor management systems

Accounting platforms

Financial software

Job description

IMB (International Mission Board) seeks a Receipts Specialist/Sr. Receipts Specialist to support donor gifts and treasury operations from its Richmond, VA hybrid location. The role involves accurate processing of donations, record-keeping, and collaboration with cross-functional teams to ensure timely financial information.

The successful candidate will manage multiple priorities, maintain compliance, and contribute to system enhancements in a mission-driven environment.