Part-Time Donor Processing & Service (Evenings/Sundays)

Kroc Center; Gurnee (IL); On-site; USD 17,000 - 21,000; Part time

Job summary

The Salvation Army Thrift Store in Gurnee, IL is seeking a part-time Donation Processing Associate to join our team. This role offers up to 20 hours per week and serves as the first point of contact for donors, delivering friendly donor service in a fast-paced environment.

You will process donations, keep the area tidy, assist with truck loading/unloading, and provide information about pickup services for heavy items, all while supporting our mission-driven community work.

Qualifications

• High School Diploma or currently pursuing is required.
• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexible schedule

Background check required

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Gurnee, IL is seeking a part-time Donation Processing Associate to join our team. This role offers up to 20 hours per week and serves as the first point of contact for donors, delivering friendly donor service in a fast-paced environment.

You will process donations, keep the area tidy, assist with truck loading/unloading, and provide information about pickup services for heavy items, all while supporting our mission-driven community work.