Donor Outreach & Family Support Specialist

LifeNet Health; Oregon; Ibrido; USD 31.000 - 51.000; Tempo pieno

Descrizione del lavoro

LifeNet Health is seeking a Donation Outreach Coordinator to support families in crisis and guide them through donation options. You will advocate for eye, tissue, research, and education donations, secure authorizations, and manage documentation with care. This role requires strong communication with funeral homes, hospitals, and partners.

The position emphasizes compassionate donor family support, thorough risk assessments, and ensuring compliance across processes in a fast-paced environment.

Competenze

• Counsel families through crisis or bereavement support.
• Perform donor risk assessment interviews and verify registry status.
• Maintain clear communications with funeral homes, hospitals, and donors.

Mansioni

• Engage families in crisis to discuss donation opportunities.
• Advocate for eye, tissue, research, and education donation options.
• Secure donor authorization and complete required documentation accurately.
• Conduct donor risk assessment interviews and ensure quality checks on legal documents.
• Triaged and route urgent inquiries to appropriate teams.

Conoscenze

Donor outreach

Crisis counseling

Communication

Documentation

Formazione

High School Diploma or GED

AS degree

Descrizione del lavoro

LifeNet Health is seeking a Donation Outreach Coordinator to support families in crisis and guide them through donation options. You will advocate for eye, tissue, research, and education donations, secure authorizations, and manage documentation with care. This role requires strong communication with funeral homes, hospitals, and partners.

The position emphasizes compassionate donor family support, thorough risk assessments, and ensuring compliance across processes in a fast-paced environment.