Donation Outreach Coordinator

LifeNet Health; Oregon; Hybride; USD 31 000 - 51 000; Plein temps

Résumé du poste

LifeNet Health is seeking a Donation Outreach Coordinator to support families in crisis and guide them through donation options. You will advocate for eye, tissue, research, and education donations, secure authorizations, and manage documentation with care. This role requires strong communication with funeral homes, hospitals, and partners.

The position emphasizes compassionate donor family support, thorough risk assessments, and ensuring compliance across processes in a fast-paced environment.

Qualifications

• Counsel families through crisis or bereavement support.
• Perform donor risk assessment interviews and verify registry status.
• Maintain clear communications with funeral homes, hospitals, and donors.

Responsabilités

• Engage families in crisis to discuss donation opportunities.
• Advocate for eye, tissue, research, and education donation options.
• Secure donor authorization and complete required documentation accurately.
• Conduct donor risk assessment interviews and ensure quality checks on legal documents.
• Triaged and route urgent inquiries to appropriate teams.

Connaissances

Donor outreach

Crisis counseling

Communication

Documentation

Formation

High School Diploma or GED

AS degree

Description du poste

HOW YOU WILL MAKE AN IMPACT

At LifeNet Health, as the Donation Outreach Coordinator , you will make an impact by leveraging your expertise, collaboration, and commitment to excellence to help advance our mission of Saving Lives, Restoring Health, and Giving Hope. Through your daily work, you will contribute to innovative solutions, operational excellence, and meaningful outcomes that support donors, patients, healthcare providers, and our communities. Whether driving strategic initiatives, improving processes, supporting customers, advancing research, developing talent and ensuring quality and compliance, your contributions will help strengthen our ability to transform lives and shape the future of regenerative medicine.

WHAT YOU WILL DO

The role provides compassionate and professional donation and grief support by engaging families in crisis, advocating for eye, tissue, research, and education donation opportunities, securing authorization, completing all required documentation accurately, and conducting thorough Donor Risk Assessment Interviews while maintaining effective communication with funeral homes, medical examiners, eye banks, hospitals, and donor families. It also manages donor referrals by responding to opportunities from multiple partners, verifying registry status, accessing hospital EMRs, evaluating donor suitability, and performing quality checks on legal documents. Additionally, the position assesses and triages incoming calls and electronic communications, prioritizing urgent needs and routing inquiries appropriately to ensure smooth operations and a positive experience for all stakeholders.

WHAT YOU WILL BRING

• 3 years with HS Diploma/GED or 1 year with AS degree - working with families through counseling, bereavement and/or crisis intervention or experience with donation approach experience in an OPO/Tissue environment

Pay Transparency Statement

$22.40 - $37.33/hourly The salary range displayed represents the national base salary range for this position and is provided in good faith to support pay transparency. For positions located in designated higher-cost labor markets, a geographic pay adjustment may apply above the posted range for eligible positions according to LifeNet Health's current policy. Final compensation will be determined based on factors such as work location, relevant experience, skills, qualifications, and internal equity. Total compensation may also include bonuses, benefits, and other rewards that are not reflected in the posted salary range.

LifeNet Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.

At LifeNet Health, YOU are the advantage.Every day, you empower us to save lives, improve health outcomes, and bring hope.LifeNet Health is a nonprofit global leader in regenerative medicine that honors the gift of donation by advancing organ transplantation, tissue engineering, and biologic solutions that help save lives, restore health, and give hope. As one of the world's most trusted providers of transplant solutions, LifeNet Health partners with healthcare providers and researchers around the globe to deliver innovative therapies that improve patient outcomes and transform lives.At LifeNet Health, we cultivate growth, innovation and collaboration, where your contributions drive solutions that benefit humanity. Our passionate team advances regenerative medicine while fostering a sense of belonging, authenticity, and dedication. We offer best-in-class benefits that provide stability, personal growth, and peace of mind, empowering you to make a difference.Together we share a purpose beyond profit, united by a collective commitment to healing.