Donor Legacy Leader: Team Coaching & Family Support

Donor-Network-of-Arizona; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Annual incentive program

Paid life insurance

Long-term disability insurance

403(b) employer match

Profit sharing

Tuition assistance program

Employee wellness & assistance

Job summary

Donor Network of Arizona is seeking a Donor Legacy Supervisor to provide leadership, operational oversight, and staff development for the Donor Legacy team in Arizona. This role focuses on compassionate family support and high-quality donation services throughout the process.

The supervisor will guide DLAs and DLCs, consult on complex donation cases, ensure regulatory compliance, and collaborate with hospital partners while managing scheduling, staffing, and related admin tasks.

Qualifications

• Bachelor’s degree in healthcare, social work, psychology, counseling, human services, business administration, or a related field; or an equivalent combination of education and relevant experience.
• Three (3) years of progressively responsible experience in organ procurement, donation authorization, donor family services, healthcare operations, or a related field.
• Experience in chaplaincy, counseling, social work, crisis intervention, education, organ and tissue donation, or other healthcare-related disciplines is required.

Responsibilities

• Provides leadership, coaching, performance management, and professional development for DLAs and DLCs.
• Provides consultation, decision-making support, and operational oversight for family support, authorization practices, and complex donation cases.
• Supports staff and donor families throughout the donation process, promoting compassionate communication and informed decision-making.
• Oversees quality assurance, staff education, documentation reviews, process improvement initiatives, and compliance with regulatory requirements.
• Collaborates with hospital partners and cross-functional teams while managing scheduling, staffing, hiring support, and other operational responsibilities.

Skills

Leadership

Staff development

Donor family services

Crisis intervention

Regulatory compliance

Education

Bachelor’s degree in healthcare / related field

Job description

Donor Network of Arizona is seeking a Donor Legacy Supervisor to provide leadership, operational oversight, and staff development for the Donor Legacy team in Arizona. This role focuses on compassionate family support and high-quality donation services throughout the process.

The supervisor will guide DLAs and DLCs, consult on complex donation cases, ensure regulatory compliance, and collaborate with hospital partners while managing scheduling, staffing, and related admin tasks.