Donor Experience Tech—Path to Phlebotomist

The Blood Connection, Incorporated; Chapel Hill (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

24 Days PTO! - Use it, Cash it, Roll i

Potential Company Bonuses

Tuition Reimbursement

401k Retirement Plan

Health Insurance (Medical, Vision, and

Healthcare and Dependent Care FSA

Short and Long-Term Disability

Employee Assistance Program (EAP)

Basic Life Insurance

Job summary

The Blood Connection, Incorporated is seeking a friendly donor services associate to welcome and register donors, perform donor health history checks, and assist with the donation process in a customer-focused environment.

You will be the first impression of our organization, providing professional service, scheduling flexibility including weekends, and adherence to procedures while supporting a safe and welcoming donor experience.

Qualifications

• Customer service experience preferred.
• Ability to communicate effectively, tactfully, and courteously.
• Valid Driver’s License with dependable transportation.
• Ability to work across all levels in a diverse environment.

Responsibilities

• Welcomes donors and guests and creates a welcoming atmosphere.
• Performs donor health history screening and eligibility checks.
• Assists with donor collection and ensures proper handoff to staff.
• Maintains storefront appearance and ensures cleanliness during hours.
• Engages donors and communicates the organization’s mission and values.
• Provides reception and telephone duties as needed.
• Participates in events and other duties as assigned.

Skills

Customer service

Communication skills

Driver's license

Teamwork

Education

High School Diploma or GED

Job description

The Blood Connection, Incorporated is seeking a friendly donor services associate to welcome and register donors, perform donor health history checks, and assist with the donation process in a customer-focused environment.

You will be the first impression of our organization, providing professional service, scheduling flexibility including weekends, and adherence to procedures while supporting a safe and welcoming donor experience.