Donor Experience Coordinator

New York Blood Center; Paramus (NJ); Hybrid; USD 19,320 - 27,517; Full time

Benefits offered by this job

Growth Opportunities

Opportunity to make a difference

Competitive pay

Job summary

The New York Blood Center is seeking a dedicated individual for a customer service role focused on donor engagement and retention. The position requires exceptional communication skills to assist and educate donors throughout the donation process, ensuring a positive experience.

Responsibilities include managing donor information, promoting blood drives, and providing support during mobile and donor center operations. This role offers competitive pay of $17.00/hour and the opportunity to make a meaningful impact in the healthcare community.

Qualifications

• One year of experience in operational support, sales, marketing, or customer service.
• Ability to communicate effectively with donors and staff.
• Must have a car and a valid driver’s license.

Responsibilities

• Provide exceptional customer service to donors.
• Manage donor information and demographics.
• Educate donors on donation processes.
• Handle donor check-ins and monitor wait times.
• Assist with promoting blood drives and community engagement.

Skills

Customer service

Communication

Data entry

Sales

Education

High School Diploma or equivalent

Job description

The New York Blood Center is seeking a dedicated individual for a customer service role focused on donor engagement and retention. The position requires exceptional communication skills to assist and educate donors throughout the donation process, ensuring a positive experience.

Responsibilities include managing donor information, promoting blood drives, and providing support during mobile and donor center operations. This role offers competitive pay of $17.00/hour and the opportunity to make a meaningful impact in the healthcare community.