Donor Experience & Backroom Materials Specialist

Goodwill Industries of Middle Tennessee; Gallatin (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of Middle Tennessee in Gallatin, TN is seeking a Retail Donor Specialist - Materials Handler Associate. You will deliver a welcoming donor experience, receive donated goods, and move merchandise through backroom operations including the Donation Express Center, supporting production and store replenishment.

The role emphasizes safety, efficiency, and accurate processing in a fast-paced environment.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail, donation intake, production or warehouse helpful.
• Ability to stand, lift, and move donated goods routinely.

Responsibilities

• Deliver excellent donor experience and greeting at donation site.
• Receive donated goods following safety guidelines.
• Load/unload and stage donated goods and trailers.
• Operate material handling equipment such as forklifts and pallet jacks safely.
• Maintain clean, organized backroom and reporting safety hazards.

Skills

Customer service

Safety awareness

Communication

Teamwork

Flexibility

Education

High School Diploma or equivalent

Tools

Forklift operation

Pallet jack

Job description

Goodwill Industries of Middle Tennessee in Gallatin, TN is seeking a Retail Donor Specialist - Materials Handler Associate. You will deliver a welcoming donor experience, receive donated goods, and move merchandise through backroom operations including the Donation Express Center, supporting production and store replenishment.

The role emphasizes safety, efficiency, and accurate processing in a fast-paced environment.