Donor Experience Associate - Front Desk & Donations

Goodwill Southwest Florida; Punta Gorda (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

Paid holidays

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a friendly Donation Door Attendant to greet donors, record donations, and help sort merchandise at our Punta Gorda location. This full‑time, on‑site role emphasizes customer service and efficiency in processing donated items.

Ideal candidates have a high school diploma, retail experience preferred, and the ability to lift up to 40 pounds and stand for long periods. Benefits include comprehensive insurance and PTO.

Qualifications

• Front‑line role requiring friendly, donor‑facing service.
• Ability to handle donations, sort items per guidelines.
• Comfortable with standing long periods and lifting up to 40 lb.

Responsibilities

• Greet donors and receive, record, and sort donations.
• Provide excellent customer service representing Goodwill.
• Assist with processing, cleaning, and preparing merchandise.
• Keep donation and work areas clean, organized and safe.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Goodwill Southwest Florida is seeking a friendly Donation Door Attendant to greet donors, record donations, and help sort merchandise at our Punta Gorda location. This full‑time, on‑site role emphasizes customer service and efficiency in processing donated items.

Ideal candidates have a high school diploma, retail experience preferred, and the ability to lift up to 40 pounds and stand for long periods. Benefits include comprehensive insurance and PTO.