Donation Door Attendant

Goodwill Southwest Florida; Punta Gorda (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

Paid holidays

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a friendly Donation Door Attendant to greet donors, record donations, and help sort merchandise at our Punta Gorda location. This full‑time, on‑site role emphasizes customer service and efficiency in processing donated items.

Ideal candidates have a high school diploma, retail experience preferred, and the ability to lift up to 40 pounds and stand for long periods. Benefits include comprehensive insurance and PTO.

Qualifications

• Front‑line role requiring friendly, donor‑facing service.
• Ability to handle donations, sort items per guidelines.
• Comfortable with standing long periods and lifting up to 40 lb.

Responsibilities

• Greet donors and receive, record, and sort donations.
• Provide excellent customer service representing Goodwill.
• Assist with processing, cleaning, and preparing merchandise.
• Keep donation and work areas clean, organized and safe.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Job Title: Donation Door Attendant

Location: 10175 Tamiami Trail, Punta Gorda, FL 33950

Employment Type: Full-Time

Goodwill Southwest Florida is seeking a friendly and dependable Donation Door Attendant to provide exceptional service to donors and support the efficient flow of donated goods. This front‑line role is essential in creating a positive first impression by greeting donors, receiving and recording donations, and ensuring items are sorted and processed according to established guidelines. The ideal candidate is customer‑focused, adaptable, and ready to assist with a variety of tasks that help keep our retail operations running smoothly.

Key Responsibilities

• Greet donors warmly and receive, record, and sort donations in accordance with Kaizen guidelines.
• Provide excellent customer service while representing Goodwill as a front‑line team member.
• Assist with processing, cleaning, and preparing merchandise to support efficient store operations.
• Maintain clean, organized, and safe donation and work areas, completing additional tasks assigned by supervisors.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail and/or stock handling preferred
• Ability to stoop, reach, twist, lift, push, pull and move items; independently lift and carry a minimum of 40 pounds and team lift up to 100 pounds.
• Comfortable with standing for long periods of time and the possibility of occasionally working where temperatures and climate can fluctuate.
• Able to see and recognize colors.
• Knowledge of basic math skills.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

Salary: $14.00