Donor Experience Associate - Donation Center

Goodwill Industries of Middle Tennessee, Inc.; Smyrna (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

403(b) Retirement Plan

Paid Vacation

Holiday & Sick Leave

Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. invites applications for a Donation Express Attendant in Smyrna, TN. The role focuses on greeting donors, processing donations, and keeping the DEC area orderly and welcoming.

The position emphasizes hospitality, prompt service, and accurate donation records, with a requirement to lift items and operate independently with minimal supervision. Comprehensive full-time benefits are offered.

Qualifications

• One year of experience working with the public is desired.
• Must be able to lift/carry over 50 lbs.
• Must be able to push/pull loads over 50 lbs.
• Must read, write, and perform simple addition for paperwork.

Responsibilities

• Greet donors promptly and cheerfully and provide donation receipts.
• Sort and secure donations as directed and prepare for daily summaries.
• Maintain a clean, safe donation center interior and exterior.
• Attend mandatory donor center meetings and communicate needs to management.
• Assist transportation staff during site operations and trailer exchanges.

Skills

Customer service

Lift 50+ lbs

Self-motivated

Attention to detail

Professional demeanor

Reading & basic arithmetic

Job description

Goodwill Industries of Middle Tennessee, Inc. invites applications for a Donation Express Attendant in Smyrna, TN. The role focuses on greeting donors, processing donations, and keeping the DEC area orderly and welcoming.

The position emphasizes hospitality, prompt service, and accurate donation records, with a requirement to lift items and operate independently with minimal supervision. Comprehensive full-time benefits are offered.