Donation Center Specialist — Friendly & Efficient

Goodwill Industries of Middle Tennessee, Inc.; Tennessee; Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health and prescription insurance

403(b) retirement plan

Paid vacation

Paid holidays

Sick leave

Bereavement leave

Employee assistance program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Donation Express Attendant at our Bellevue, TN location. The role focuses on consistently acquiring donations, greeting donors promptly, and providing receipts with a friendly, helpful attitude.

You will sort, pack, and secure donations, maintain cleanliness, and assist at the DEC as part of a busy, people-facing team. Ideal candidates are able to lift over 50 lbs, communicate effectively, and work independently with minimal supervision.

Qualifications

• No formal education required; good communication and basic math skills needed.
• Ability to lift/carry over 50 lbs and move heavy donations.
• A demonstrable level of hospitality and professional conduct with donors.
• Able to work independently and meet daily donation targets.
• Excellent interpersonal skills and a constructive team attitude.

Responsibilities

• Greet donors and provide receipts with a high level of courtesy.
• Unload donations and sort into proper receptacles.
• Maintain a clean, organized donation center workspace.
• Record donation details and assist with daily donation summaries.
• Communicate center activity and donor counts to supervisors.
• Help with transportation sweeps and trailer exchanges when needed.

Skills

Customer service

Heavy lifting

Teamwork

Reading/writing basic arithmetic

Interpersonal skills

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Donation Express Attendant at our Bellevue, TN location. The role focuses on consistently acquiring donations, greeting donors promptly, and providing receipts with a friendly, helpful attitude.

You will sort, pack, and secure donations, maintain cleanliness, and assist at the DEC as part of a busy, people-facing team. Ideal candidates are able to lift over 50 lbs, communicate effectively, and work independently with minimal supervision.