Donor Experience Associate

Goodwill-Industries-of-Dallas; Irving (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill-Industries-of-Dallas in Irving, TX seeks a friendly donation processor to greet customers and donors, process donations, and issue receipts. You will help move items, sort donations, and keep the stockroom organized in a fast-paced retail environment.

This full-time role requires the ability to lift up to 40 pounds, maintain a neat appearance, follow safety guidelines, and provide excellent customer service while supporting coworkers and managers.

Qualifications

• Ability to greet customers in a courteous manner.
• Ability to receive donations and issue receipts.
• Read/write/speak/understand English clearly.
• Must be able to lift up to 40 pounds regularly.

Responsibilities

• Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate service at all times.
• Receive donations from donors and issue donation receipts; assist customers with lifting items.
• Sort donations as they arrive into proper carts or bins and determine donation quality.
• Sort and price hard goods (misc).
• Keep the production area and store areas clean, safe, and organized.
• Maintain a neat appearance, dress code, name badge, and vest.

Skills

Customer service

Stock handling

English literacy

Teamwork

Safety awareness

Job description

Goodwill-Industries-of-Dallas in Irving, TX seeks a friendly donation processor to greet customers and donors, process donations, and issue receipts. You will help move items, sort donations, and keep the stockroom organized in a fast-paced retail environment.

This full-time role requires the ability to lift up to 40 pounds, maintain a neat appearance, follow safety guidelines, and provide excellent customer service while supporting coworkers and managers.