Donation Experience Specialist

Goodwill Industries International, Inc.; United States; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical plans – employer-funded Health Reimbursement Account (HRA)

Dental plans

Vision plan

401(k) plan

Employer-paid life insurance

Employee Assistance Program (EAP)

Paid time off: sick, vacation, paid holidays

Job summary

Goodwill Industries International, Inc. seeks a store team member to enhance customer experience and manage donations effectively. Responsibilities include accepting donations, labeling, and assisting customers. A focus on safety and compliance is crucial in this role.

The ideal candidate possesses excellent customer service skills and must pass a forklift certification class. Benefits include medical, dental, vision plans, and paid time off.

Qualifications

• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable.

Responsibilities

• Accept all donations from customers and provide outstanding customer service.
• Correctly label Gaylords.
• Assist customers with loading and unloading furniture or other items.

Skills

Excellent customer service skills

Ability to pass a forklift certification class

Ability to speak and read English proficiently

Job description

Goodwill Industries International, Inc. seeks a store team member to enhance customer experience and manage donations effectively. Responsibilities include accepting donations, labeling, and assisting customers. A focus on safety and compliance is crucial in this role.

The ideal candidate possesses excellent customer service skills and must pass a forklift certification class. Benefits include medical, dental, vision plans, and paid time off.