Donor Experience Ambassador

Goodwill-Industries-of-SAN-Joaquin; Fresno (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Goodwill-Industries-of-SAN-Joaquin is seeking a Donor Greeter to warmly welcome donors, accept donations, and issue receipts in a fast-paced store environment. The role emphasizes accurate record-keeping and safe handling of donated items.

Requires elementary education and at least six months of customer service or material handling experience. Ability to operate the warehouse system, with flexibility for extended hours or weekends as needed.

Qualifications

• Basic customer service or material handling experience.
• Ability to interact courteously with the public.
• Ability to learn and use the warehouse management system.

Responsibilities

• Greet donors in a friendly and courteous manner.
• Accept or reject donations according to policy and document receipts.
• Record donor counts and enter data electronically.
• Label and scan materials in and out of the system; keep area safe and organized.
• Maintain cleanliness and safety; assist with loading/unloading as needed.
• Attend to donors promptly and maintain high service standards.

Skills

Customer Service

Safety consciousness

Multitasking

Communication

Education

Elementary education

Tools

PDA / electronic tablet

Totes

Hand trucks

Pallet jacks

Job description

Goodwill-Industries-of-SAN-Joaquin is seeking a Donor Greeter to warmly welcome donors, accept donations, and issue receipts in a fast-paced store environment. The role emphasizes accurate record-keeping and safe handling of donated items.

Requires elementary education and at least six months of customer service or material handling experience. Ability to operate the warehouse system, with flexibility for extended hours or weekends as needed.