Donor Data Specialist — CRM & Reporting

Henry Morrison Flagler Museum; Florida; On-site; USD 55,000 - 70,000; Full time

Job summary

Henry Morrison Flagler Museum is seeking a Development Database Coordinator to manage the Museum's Altru donor CRM, ensuring data accuracy for gifts, memberships, pledges, and constituents.

You will perform routine audits, manage imports/exports, maintain data standards, run reports, and support fundraising, stewardship, and audits with reliable data. Candidates should have nonprofit CRM experience and strong Excel skills.

Qualifications

• Experience in database management or CRM operations, preferably in a nonprofit or fundraising environment
• Working knowledge of Blackbaud Altru or a comparable CRM system
• Strong attention to detail and commitment to data accuracy
• Proficiency in Microsoft Excel and basic reporting tools
• Ability to manage multiple priorities, follow established processes, and meet deadlines

Responsibilities

• Accurately enter and maintain gifts, memberships, pledges, and constituent records in Altru
• Prevent and resolve duplicate records
• Ensure proper coding of gifts, including funds, appeal, campaign, benefits, and fair market value
• Maintain accurate donor contact information, relationships, and communication preferences
• Perform routine database audits and data cleanup
• Manage imports, exports, and basic global changes
• Maintain consistent data standards and naming conventions
• Monitor user activity and support adherence to data entry best practices
• Run standard Development reports and queries
• Produce mailing lists, donor lists, and event lists
• Support leadership, board, and audit reporting with accurate data
• Review and verify reports prior to distribution
• Follow and maintain documented database and data entry procedures
• Identify and flag workflow issues or data inconsistencies
• Update internal documentation, guides, and reference materials
• Protect the confidentiality and security of donor and organizational data

Skills

CRM operations

Blackbaud Altru

Attention to detail

Microsoft Excel

Time management

Tools

Microsoft Excel

Blackbaud Altru

Job description

Henry Morrison Flagler Museum is seeking a Development Database Coordinator to manage the Museum's Altru donor CRM, ensuring data accuracy for gifts, memberships, pledges, and constituents.

You will perform routine audits, manage imports/exports, maintain data standards, run reports, and support fundraising, stewardship, and audits with reliable data. Candidates should have nonprofit CRM experience and strong Excel skills.